Sutherland is currently seeking candidates for the position of Associate – Customer Service – Work At Home. If you are interested, please review the details below and use the provided link at the bottom of the post to apply.

About Sutherland:

Sutherland is a leading global provider of business process transformation services, offering end-to-end solutions to clients across various industries. With over 30 years of experience, Sutherland combines innovative technologies, proven methodologies, and skilled professionals to help clients improve operational efficiency, enhance customer experience, and drive business growth. The company provides a wide range of services, including customer care, technology support, back-office processing, and consulting. Sutherland is committed to ethical and sustainable practices, and its mission is to create value for all stakeholders, including clients, employees, shareholders, and communities.

Sutherland Recruitment 2023:

●     Company Name: Sutherland

●     Website: www.sutherland.com

●     Job Role: Associate – Customer Service – Work At Home

●     Work Location: Hyderabad, India

●     Job Type: Full-Time

●     Experience: Freshers (0-3 Years)

●     Qualification: Bachelor's degree

●     Batch: Not Mentioned

●     Package: ₹3-4 LPA (Estimated)

Job Description:

As an Associate – Customer Service – Work At Home, you will be responsible for providing comprehensive accounting support to FTP clients. This will involve producing accurate financial statements and collaborating closely with transaction processing staff on finance and accounting matters. Key responsibilities include:

1.   Defining Sutherland's Reputation:

○     Take the lead in establishing and maintaining Sutherland's reputation through exemplary accounting practices.

2.   Ensuring Accuracy:

○     Collaborate with the accounting team to prepare monthly, quarterly, and annual financial reports and statements.

○     Analyze income statement accounts, reconcile balance sheet accounts monthly, and identify any issues while providing recommendations.

3.   Handling Up-to-Date Information:

○     Prepare monthly, quarterly, and yearly schedules for management personnel, external auditors, and SEC reporting.

○     Contribute to the preparation of monthly journal entries.

4.   Strengthening Relationships:

○     Work closely with business units to develop division budgets and maintain accurate records in the financial system.

○     Collaborate with the Manager, peers, and staff to foster a customer-centered work environment.

5.   Being Analytical and Creative:

○     Implement mechanisms to measure customer satisfaction and work with the Manager and staff to enhance overall levels of customer service.

Qualifications:

Successful candidates should meet the following qualifications:

●     Possess a Bachelor's degree in a related field from a four-year college or university, or have an equivalent combination of education and experience.

●     Proficiency in various software applications programs, including Microsoft Word and Excel. Familiarity with financial systems is also required.

●     Solid understanding of fundamental accounting concepts and the ability to apply that knowledge effectively.

●     Knowledge and experience in applying generally accepted accounting principles.

●     Strong customer service orientation demonstrated through previous relevant roles.

●     Ability to build and manage relationships with employees and staff within the organization.

●     Demonstrated analytical skills for reviewing financial data and generating reports and statements that meet company standards.

●     Proactive approach to take ownership of business unit accounting work, enabling financial analysts to focus on providing financial support to the business.

●     Preference for working in a service-oriented environment where continuous improvement of business processes is expected.

How to Apply:

To apply for this position, please follow these steps:

1. Carefully review all the information provided in the job listing.
2. Locate the "Apply" link on the job listing page (usually found on the same page).
3. Click on the "Apply" link to access the company's application portal.
4. Complete all the required personal details and provide any additional information requested by the company.
5. Pay close attention to the provided instructions and ensure that you fill out all the necessary fields accurately and completely.
6. Double-check all the information before submitting your application.
7. Make sure your contact information is correct, up-to-date, and accurately reflects your qualifications and experience.
8. Submitting an application with incorrect or incomplete information may adversely affect your chances of being selected for an interview.

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